Rodchester Posted July 16, 2003 Posted July 16, 2003 I know some that post here disagree...but Black Diamond . A couple of weeks ago I posted asking if anyone knew of a place that would re-sew slings on old cams. Responses were varied and I did contact one local Seattle place. Some one recommended BD. Two of my cams (out of four) in need of some attention were BD. Someone had recomended senidng them to BD. So, I called BD and they said to mail them in and clearly explained the various prices for various services. They were very straight forward, telling me to include a credit card number in a note with the cams. So I mailed them in. Only a week or so later I got them back. They had re-sewn the draws, put on new trigger kits, and cleaned up the cams in general. They are almost like new. They did a great job and did it quicly too. Then a card fell out of the box, with a hand written note saying: "No charge, this time. John." Well John, you're my hero. BD . Quote
JoshK Posted July 16, 2003 Posted July 16, 2003 That's pretty sweet. I'm not sure why people give BD shit, because they seem to be the class of the companies in this industry. Sometimes their gear isn't the best for a specific purpose, but when all things are equal, I'd rather deal with a company like BD. Quote
minx Posted July 16, 2003 Posted July 16, 2003 I've always had great customer service from BD. The one time i've purchased something from BD that i had problems with, they replaced it w/an upgraded model at no charge and i had the replacement in a week. Quote
allthumbs Posted July 16, 2003 Posted July 16, 2003 agree. all positive experiences dealing with BD. if they sell a piece of shit, they'll make it right. Quote
daler Posted July 16, 2003 Posted July 16, 2003 Not to mention they are the ones spearheading the anti Gale Norton effort. The feds want to release millions of acres in Utah from protection. BD had the balls to stand up and fight. Way to go BD!!! Quote
bunglehead Posted July 16, 2003 Posted July 16, 2003 I agree with all you guys. I can't recall anything I've bought from BD being bad. My Camalots and nuts are still going strong after 10 years of abuse. I still have a couple of chouinard pieces! Those guys are great. Quote
iain Posted July 16, 2003 Posted July 16, 2003 well there's been plenty of bad BD gear (skins, bindings, ice tool leashes, ice tools, etc). They do treat you well when there are problems though. Quote
Paul_K Posted July 16, 2003 Posted July 16, 2003 bunglehead said: My .....nuts are still going strong after 10 years of abuse. Quote
JoshK Posted July 16, 2003 Posted July 16, 2003 daler said: Not to mention they are the ones spearheading the anti Gale Norton effort. The feds want to release millions of acres in Utah from protection. BD had the balls to stand up and fight. Way to go BD!!! Agreed! this is a bonus. Anybody doing what they can to fight that b**ch Gale Norton will get my support. Quote
iain Posted July 16, 2003 Posted July 16, 2003 so anyone using BD gear is now voicing their disapproval for the Bush admin. You may send all your gear to me folks Quote
iain Posted July 16, 2003 Posted July 16, 2003 thelawgoddess said: dmm. from Wales? You need a couple gallons of spit in your mouth just to pronounce the town names I highly recommend you discontinue their use and send all of it to me. Particularly those keylock wiregates. Quote
bigwalling Posted July 16, 2003 Posted July 16, 2003 I got a bunch of cheap biners from BD directly once. Quote
Fence_Sitter Posted July 17, 2003 Posted July 17, 2003 Dru said: can't use BD OR Petzl.... what's left? Kong? wild country... FF rock! Quote
Kevin_Ristau Posted July 17, 2003 Posted July 17, 2003 iain said: thelawgoddess said: dmm. from Wales? You need a couple gallons of spit in your mouth just to pronounce the town names I highly recommend you discontinue their use and send all of it to me. Particularly those keylock wiregates. Pronunciation improves the more you use the local Wales is great, I did my first real climbs at Ffestiniogg. Quote
Dru Posted July 17, 2003 Posted July 17, 2003 Fence_Sitter said: Dru said: can't use BD OR Petzl.... what's left? Kong? wild country... FF rock! Wild Country is owned by Petzl Charlet now didn't ya know Quote
Fence_Sitter Posted July 18, 2003 Posted July 18, 2003 Dru said: Fence_Sitter said: Dru said: can't use BD OR Petzl.... what's left? Kong? wild country... FF rock! Wild Country is owned by Petzl Charlet now didn't ya know nope i dont masterbate to my own quotes in climbing and read advertisements and "whats new in the business of climbing" articles... Quote
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