There is one guy who works at US Outdoor who is pretty cool, knowledgable and soft-spoken. Can't recall his name but he's got sort of longish, dark-blonde hair. Anyhow, he special ordered a part from BDEL for me, gave it to me for free and when I bought some leashes for my tools told me to tell the counter folks that I was a member of the Mazamas and I'd get a 10% discount (even though I am not a member).
He later apologized for asking if I was a mazama. Also, Shred and I ran into him and a partner aat Crown Point when we climbed the Crown Jewel.
I never used to like US Outdoor but after that I'll give them some of my hard-earned bones.