Jump to content
  • Announcements

    • olyclimber

      WELCOME TO THE CASCADECLIMBERS.COM FORUMS   02/03/18

      We have upgraded to new forum software as of late last year, and it makes everything here so much better!  It is now much easier to do pretty much anything, including write Trip Reports, sell gear, schedule climbing related events, and more. There is a new reputation system that allows for positive contributors to be recognized,  it is possible to tag content with identifiers, drag and drop in images, and it is much easier to embed multimedia content from Youtube, Vimeo, and more.  In all, the site is much more user friendly, bug free, and feature rich!   Whether you're a new user or a grizzled cascadeclimbers.com veteran, we think you'll love the new forums. Enjoy!
Sign in to follow this  
cephasclimbs

Feathered friends or freaks?

Recommended Posts

 

A good friend and climbing buddy of mine was literally stared down by the skinny geeky looking long haired guy behind the counter.

 

BTW? That's my good friend Todd, you ass. moon.gif

 

It would be preferred if you went to REI from now on. Thanks. wave.gif

 

(Don't let the bastards get you down, King Buzzo)

Share this post


Link to post
Share on other sites

Ok, I had my preconceived about this place. I expected them to be pompas and arrogant at first. Unfortunately, I have had similar experiences with other specialty climbing shops in the area, but not the case here. I went in on Sunday with my entire family (Mom Dad Brother, Sister and SO's) and we were treated great. Not sure what his name was but he had blonde hair a kick ass pair of sideburns! He helped us with all our questions (primarily on glacier glasses). He really knew his stuff and was very down to earth. We bought 2 pairs of the Julbo Nomad X4's. Thanks Mr. Burns!

I also bought a pair of Atomic Beta Ride 9.22's from a guy at FF a few years ago (not sure if he was the owner or some sort of upper management, but was one of the two). I picked them up at their factory. They were great and they even gave me and my bro a tour of the factory! I'll be back. Especially now that I see that the prices for everyday items are at par with near by competitors. I would say give them a shot again, if they piss you off twice go somewhere else.

Share this post


Link to post
Share on other sites

 

 

they stand the chance of alienating some customers and losing their $$$.
CCHAlien.jpg= $$$

Share this post


Link to post
Share on other sites
If I wanted to get hasseled left andf right I'd just go to REI.

*********************************************************

I couldn't even get hassled at REI one evening just before closing - I had to wait for 15 minutes for this guy to get off the phone with his girlfriend just so I could exchange a pack. I'll take the small shop over Wal-Mart anyday.

Share this post


Link to post
Share on other sites
The other day me and a friend went to check out some crampons at feather friends. I do not know what kind of experience most of you have had at this store, but in case you haven't I have to say that some of the rudest, most arrogant people work at that store.

 

A good friend and climbing buddy of mine was literally stared down by the skinny geeky looking long haired guy behind the counter. Now I realize Seattle has some freaks, but give me a break. This store absolutely has some of the worst customer service in the world. Not to mention the people. Id take REI any day.

 

Just thought I'd bring this thread up again since I had a less than enjoyable experience at FF the other day. I have generally had good experiences with these folks. Not worth recounting the details, but the other day the salesperson there was not only rude but completely fucking clueless. Atleast the people at REI are friendly.

Share this post


Link to post
Share on other sites

Problem was she (the salesperson) didn't even know they had any goats in stock when I asked. Then when I saw one behind the counter she was completely clueless about what the goat was for and totally copped attitude when I didn't want to buy the goat because it was the wrong size.

Share this post


Link to post
Share on other sites

what a bitch!!! Like what does she care what you're gonna do at home!!! SHEESH...

Share this post


Link to post
Share on other sites

Funny thing about this place. I've had some extremely good customer service experiences, then I've had some bad ones as well. Although I will say that when we ordered a really expensive tent and it came in damaged, they solved the problem quickly and handled everything very well and were freindly to boot!

Share this post


Link to post
Share on other sites
what a bitch!!! Like what does she care what you're gonna do at home!!! SHEESH...

 

it doesn't matter what he was going to do with it at home. it shouldn't have been out behind the counter. it was on hold for me!

Share this post


Link to post
Share on other sites

I saved about two bills last night making some major equip. upgrades (new tools, new ropes). I e-mailed earlier in the week, and asked them to advance me the sales prices because I'd be in town Thursday night. No problem.

 

Service and selection rock. thumbs_up.gif Where else in town are you going to find an Ablakov hooker, anyways? You're lucky to find an ice axe at REI...

 

A few years ago a woman at the Redmond REI blushed when I said I was looking for an ice screw... tongue.gif

 

-t

Share this post


Link to post
Share on other sites

I went to FF on Friday and got some new Freerides for $200. thumbs_up.gif

 

Since this was the pair of which one was on display, the template had gotten lost. No big deal, but I decided to mount them myself instead of paying for it, so I posted looking for a template. That night, one of the shop employees PMs me, tells me to come by and he'll mount em up for me. laugh.gif

 

So I go there, expecting to drop everything off and come back a few days later. Instead, Figger_Eight grabs my stuff, drags it into the back of the shop, and fifteen minutes later, I walk out ready for some snow.

 

If that isn't cool, I don't know what is. thumbs_up.gifthumbs_up.gifthumbs_up.gif

 

A while back, I lost a pole basket. I go to REI, and after waiting forever, the clueless guy comes back with a life-link basket. rolleyes.gif I head to FF, and in two seconds I've found their spare baskets. thumbs_up.gif

 

And I like that the people there actually climb and ski, they aren't pushy, and they know what they're talking about. I also like a shop that carries the replacement parts for the gear they stock. thumbs_up.gif

Share this post


Link to post
Share on other sites
he give you the half off on the goat deal??

 

no, it was a special order smirk.gif and he didn't let specialed (that desperate fucker) steal it.

Share this post


Link to post
Share on other sites

yelrotflmao.gif

 

Special has a whole barnyard of them already...i don't think he needs anymore wink.gif

Share this post


Link to post
Share on other sites
yelrotflmao.gif

 

Special has a whole barnyard of them already...i don't think he needs anymore wink.gif

 

need and want are to entirely different things hahaha.gif

Share this post


Link to post
Share on other sites
yelrotflmao.gif

 

Special has a whole barnyard of them already...i don't think he needs anymore wink.gif

 

need and want are to entirely different things hahaha.gif

Ever since you gave me those little blue pills, Minx, I NEED another goat.

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

×