I have to admit I had a really bad experience with the mountain shop....sorry kioti...this was about a year+ ago.
They sold my friend a 60m beal rope that wasn't even 50m, it was cut some weird length.....when she tried to bring it back (upon realizing it was short) they refused to take it back. They refused to contact the manager because he was probaly "eating dinner". They (and by they I mean one guy) proceeded to YELL that climbing is an inherently dangerous sport and to deal with it. They said she should have measured the rope after buying it. She was a newbe when she made the purchase and assumed when you by a rope marked 60m that it will be just that.
Needless to say it was the wort customer experience I have ever heard of....and by the way I was the one who ended up finding out that the rope was short during a rappel....