Or stupid Windows Media Player shit. I've had problems with Windows Media Player. I'm sure his laptop is still set to play region 1 shizzle. I'll go grab you a few links, but just try any other player. Right now I'm using the Real player, and it works for me just fine. I didn't so much choose it, but it was the last thing I installed, and it took over that shit. If I ever run into any trouble I'll switch to another player.