Yikes, you're one vindictive crapperella aren't ya, eh, Ilona or whatever your name is? Is that your name, really? Like that Bulgarian porn star they voted into the Italian parliament? Cool! Anyway, this isn't some big dollar mill that just lent their name to the latest giga-SUV-truck-hybrid monstrosity right after sending a 40 person team to climb the highest mountain on the moon, this is just some guy in Twisp. If you can't figure out that a small shop making everything to order has a much smaller margin for error than a big shop making stuff in huge batches, tough luck. No custom uberbag for you. Go home, come back and entertain us with more whining some other day. Maybe you can go to Jim's shop, buy something, put some wear on it, not get to return it, and yell bloody murder? Or maybe you should just shop at REI? You know, they have these hats these days that say Life Is Good, and if life isn't good you can just take the hat in for a full refund! How cool is that? Life no good, full refund, life good all over again!
Oh, wait. A full refund is exactly what you got, isn't it?
Enough of this. Now be a good girl and make your second post on Mike Layton's thread in spray. Make sure you TAKE IT OFF! Then do everything trask tells you for a month and all will be well and everybody will want to be your friend, even if only because we're all fascinated by trask's power of imagination.