jon Posted June 22, 2004 Posted June 22, 2004 This needs to go into the FAQ but I just wanted to clear up some confusion that seems to be reoccuring. If for some reason you can't login, it's your fault not ours. Remember that when you send us a support email, we have gotten some nasty ones including conspiracy theories. Also remember you aren't paying to use this, and we aren't being paid to help you, we aren't the Dell Support dudes here for you to yell at. We are more then happy to help, but you need to include helpful information in your email, like your login name, the email you used for registration, etc. Additionally if you have registered previously we would like you to use the same registration. If you can't find it follow the same rules as above. There are some people who will register, post a bunch, lose the information or forget password, and then register a new one. Just use the feedback link at the bottom of this page and have us locate your login info. Lastly, and this may sound rediculous, but we have been accused of sending spam email to you. Let it be clear we will probably never email you. If you are getting spam I'm sorry, I sympathize, I get like 100 a day, but it ain't our fault. If you want to cut down on your spam here are some easy tips 1. don't post your email anywhere that is viewable to the web 2. don't respond kindly to spam email to take you off their list, because guess what, not only will they not take you off, they will sell the fact that your email is active to other people 3. if you are using microsoft outlook etc. don't use the preview pane, spammers use unique images to find out if your account is active. Hope this help. Quote
cj001f Posted June 22, 2004 Posted June 22, 2004 Jon- Are you implying you and timmay! are volunteers who work other jobs in addition to minding the gaper center of the universe? Quote
EWolfe Posted June 22, 2004 Posted June 22, 2004 Will you sign this non-disclosure agreement when I ask you for the password to all those old avatars? Quote
layton Posted June 22, 2004 Posted June 22, 2004 my mouse isn't working well, Jon. Please come here and fix it for me immediately. Also tell Dru to stop emailing me for beta Quote
catbirdseat Posted June 22, 2004 Posted June 22, 2004 Would you care to explain how using the preview pane in Outlook gives feedback to the spammer? Do they get a "read" confirmation when you preview an e-mail. That doesn't sound like what "preview" is supposed to be about. But then who understands why Microsoft does what they do? Quote
CascadeClimber Posted June 22, 2004 Posted June 22, 2004 Would you care to explain how using the preview pane in Outlook gives feedback to the spammer? Do they get a "read" confirmation when you preview an e-mail. That doesn't sound like what "preview" is supposed to be about. But then who understands why Microsoft does what they do? The images embedded in the email message are uniquely named for each message. When they see that a particular image has been retrieved from the web server, they know the message was viewed. This confirms that the email address is valid and that the user saw the ad as intended. Outlook 2003, by default, does not download such images. It has some nice features for dealing with this kind of thing. -L Quote
klenke Posted November 6, 2004 Posted November 6, 2004 Hello, Jon/Timmy, This message is not about log-in problems but log-out problems. I can't seem to log myself out of the site using the LOGOUT toggle by my user name at top left. Is it just me or does everyone have this problem? If I press the LOGOUT toggle it takes me to the LOGIN prompt but I'm not really logged out. That is, if I go to another page in the site I'm still logged in when I get there. Quote
klenke Posted November 6, 2004 Posted November 6, 2004 Nope. I quit my browser, opened a new one, and I'm still logged in (even after supposedly logging myself out with the LOGOUT toggle first). "You try to get out but they pull you back in!" Quote
klenke Posted November 6, 2004 Posted November 6, 2004 I was able to logout using the LOGOUT toggle in the top right corner of the gallery page. However, I could then not log in using the LOGIN toggle at top left on the message board page. I had to go back to the gallery page and use the LOGIN toggle at top right to do that. Quote
klenke Posted November 6, 2004 Posted November 6, 2004 I thought I tried that initially but got nowhere. Now doing so appears to fix the problem. I'll continue to futz around with it for the next few days to see wazzup. Quote
scott_harpell Posted November 6, 2004 Posted November 6, 2004 I have been having that same problem intermitently. If you just go to www.cascadeclimbers.com and then log in, it should log you in properly. Worked for me anyways. I just can't log in from the board. Quote
jon Posted November 6, 2004 Author Posted November 6, 2004 There is a problem with IE in that it says you are logged in at My Home but you aren't actually logged in. And then when you try to login you can't. The solution is to expire the cookies and then it works. Quote
snoboy Posted November 6, 2004 Posted November 6, 2004 Same in Opera, not sure it is a browser problem... Quote
klenke Posted November 6, 2004 Posted November 6, 2004 It was IE I was originally having problems with. On my Netscape browser everything appears to be fine. Quote
scott_harpell Posted November 6, 2004 Posted November 6, 2004 Same in Opera, not sure it is a browser problem... I use Opera as well. Quote
marylou Posted January 26, 2005 Posted January 26, 2005 I use Mozilla, and get logged out if I don't view the site for a few minutes. Sometimes I get logged out right in the middle of an active session. I have the auto login box checked, but that doesn't seem to help. I know, "it's just me" but thought I'd add my login problems to the pile anyway. Quote
Bogen Posted January 27, 2005 Posted January 27, 2005 I use mozilla and don't have any problem. Quote
marylou Posted February 24, 2005 Posted February 24, 2005 (edited) I use Mozilla, and get logged out if I don't view the site for a few minutes. Sometimes I get logged out right in the middle of an active session. I have the auto login box checked, but that doesn't seem to help. I know, "it's just me" but thought I'd add my login problems to the pile anyway. Still having this problem, and with both my home computer and my laptop. Also, the "post" link on this forum, for starting a new thread, that doesn't work. Also, the only "search" thing I can find is the one on the front page, and it doesn't do advanced searches. Sometimes when I am logged in, if I go to the entrance to use the search function, I can't because going to the Entrance usually logs me out. Edited February 24, 2005 by marylou Quote
LUCKY Posted February 25, 2005 Posted February 25, 2005 Yeah!!!! I get booted out and have to relog in any time I am gone for awhile.... Flipp'n gets your blood boil'n don't it Quote
marylou Posted February 25, 2005 Posted February 25, 2005 Eggzackly. I'm going to try to adjust the cookie settings, but I'm just sayin', I don't have this problem anywhere but on cc. Quote
LUCKY Posted February 25, 2005 Posted February 25, 2005 Maybe they just don't want us around I don't think sending Jon and Timmy cookies is gone'a help Quote
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