I'm really surprised to read this bit and it's a pretty unfair version of history, although I'll be the first to admit that a lot of the trolls and general bad behavior likely caused a lot of lasting damage that will take time to fix. Yes, there was some really terrible behavior early on and those people were permanently banned. Should it happened quicker? I don't know, probably. Nobody handed us an owners manual when we started this; I was barely 24 when we went live. There are definitely people who I wish I had 86'ed earlier. But you of all people should have known how much we struggled with how to deal with these situtations, which is why I kind of find the "Ad impressions and the trolls won out" astonishing to read. We have never made a decision here for money. Did the trolls win? This site has been online for 18 years and has 8800+ TRs, so I'd argue no. Did they leave a lasting bruise, sure. I have however come to accept this world has changed, there was no iPhone, FB, IG, millions of apps vying for your attention when we first started. This was one of a handful of a small handful of climbing sites.