I had a bad experience there last winter. I called asking them if they carried the telemark binding that I needed and they said they did, I asked if they would mount them and they said certainly.
But when I went in and asked for the binding that I was looking for, the service personel just pointed me in the direction of their display and said, "there they are". They did not have said binding. Then they informed me that they couldn't mount bindings for two weeks or more because their tech was out of town. When I asked why I wasn't given this imformation on the phone, I was given an explanation that didn't make any sense.
The whole time I felt like the guy was really irritated with me, and he was outright unhelpful from the start. I haven't gone there since. And I was friendly the whole time.