Dynafit spare parts?

[jordansahls]

So, I need some advice. I was out skiing last weekend and managed to break a piece off of the heel lift on my Dynafit Vertical FT 12 bindings. I couldn't get the heel to rotate into the highest setting because I'm a dip shit and didn't realise that it was locked in the ski mode. I e-mailed Dynafit to see if they still sell the top plate piece for the vertical ft 12 bindings but I have not heard back. I really like the vertical bindings and would rather not drop the money on getting a new binding set-up. So I'm curious, does anyone know if the top plate from the Radical binding is compatible with the heel piece from the verticals? Any after market top plates that might work? The bindings still work great I just can't get into the highest heel lift setting on 1 foot. Thoughts?

[kevino]

I'm a little confused, did you just break the volcano?

 

If so check out B and D ski gear.

 

 

[JBo6]

I've had success getting them from dynafit. Try giving them a call if you can't get a hold via email.

[jordansahls]

 

I broke the heel riser from the top plate, the piece that stands up with the holes in it for making adjustments with your ski poles. Is that the volcano? It was in the position shown in the above image. I stuck my ski pole into the lateral hole and torqued it in a stupid attempt to move the heel piece away from downhill ski mode to touring mode (at some point while I was touring the heel piece spun from touring mode into downhill ski mode). the heel piece was covered in snow so I assumed I just needed to torque harder to get the thing to adjust. Instead I broke off half of the riser.

[kevino]

Yeah thats the volcano. If you don't hear back from dynafit and no local shop has a pair let me know and i can send you my spare one.

 

Edit to add, Dynafit/Salewa NA has really good customer service. Try giving them a call too.

 

Also, skimo.co sells heel units individually. might be worth seeing if they can help out. my buddy had good things to say about them

Edited February 20, 2014 by kevino

[sepultura]

For sure check out B & D ski gear, they sell aftermarket Volcanos and heel plates, better quality than Dynafit and very reasonable.

 

Good luck getting Salewa to do anything for you fast....They have dropped the ball getting parts for me numerous times.

 

[chris]

I've had great and prompt service from Salewa/Dynafit customer service. The only time they've been delayed is when they were waiting on inventory from Europe to arrive, and they let me know about it.

 

Give Pro Ski and Mountain in North Bend a call - there's a good chance they have the part you need.

[jordansahls]

Well thanks for the informative and thorough responses. I really like the looks of the B&D custom parts. I e-mailed customer service and received a quick response. It looks like their custom made comfort heel plates are compatible with the vertical bindings. I think I found my replacement parts.