Gary_Yngve Posted August 17, 2005 Share Posted August 17, 2005 "Enclosed please find a new pair of anti-snow plates. Petzl has received feedback from field use of our crampons suggesting that the current, rigid orange anti-snow plates can accumulate more snow than normal in certain transitional snow conditions. As a response, we have developed a new, improved, gray version that we are providing to you at no charge." Quote Link to comment Share on other sites More sharing options...
Crampon Posted August 17, 2005 Share Posted August 17, 2005 Um ok, so who do we call? Quote Link to comment Share on other sites More sharing options...
archenemy Posted August 17, 2005 Share Posted August 17, 2005 Um, Petzl maybe? Quote Link to comment Share on other sites More sharing options...
fern Posted August 17, 2005 Share Posted August 17, 2005 there's a link in the Gear Recalls thread Quote Link to comment Share on other sites More sharing options...
Chad_A Posted August 18, 2005 Share Posted August 18, 2005 I like dealing with them. I emailed them, trying to find a replacement halo for the inside of my Ecrin Roc, after I accidentally broke it by catching it on a branch on the Boston Basin path. They offered to replace the whole helmet for free, since I seemed to be a "good customer that stood by their products". Quote Link to comment Share on other sites More sharing options...
Crampon Posted August 18, 2005 Share Posted August 18, 2005 Thanks Quote Link to comment Share on other sites More sharing options...
jshamster Posted August 21, 2005 Share Posted August 21, 2005 Word! Got mine in the mail a couple days ago. Quote Link to comment Share on other sites More sharing options...
whidbey Posted August 21, 2005 Share Posted August 21, 2005 Since my Petzl's got stolen the anti bots i have sitting at my house are of no good to me. Anyone wants them just let me know. You pay shipping or wait for the free ones from them. Quote Link to comment Share on other sites More sharing options...
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