Petzl-Charlet

[Gary_Yngve]

"Enclosed please find a new pair of anti-snow plates. Petzl has received feedback from field use of our crampons suggesting that the current, rigid orange anti-snow plates can accumulate more snow than normal in certain transitional snow conditions. As a response, we have developed a new, improved, gray version that we are providing to you at no charge."

 

[Crampon]

Um ok, so who do we call?

[archenemy]

Um, Petzl maybe?

[fern]

there's a link in the Gear Recalls thread

[Chad_A]

I like dealing with them. I emailed them, trying to find a replacement halo for the inside of my Ecrin Roc, after I accidentally broke it by catching it on a branch on the Boston Basin path. They offered to replace the whole helmet for free, since I seemed to be a "good customer that stood by their products".

[Crampon]

Thanks

[jshamster]

Word!

Got mine in the mail a couple days ago.

 

[whidbey]

Since my Petzl's got stolen the anti bots i have sitting at my house are of no good to me. Anyone wants them just let me know. You pay shipping or wait for the free ones from them.