Don_Serl Posted February 22, 2005 Share Posted February 22, 2005 Montrail issues recall for all I.C.E. 9 and Khumbu crampons Posted on 02/18/2005 Montrail has initiated a voluntary safety recall of the I.C.E. 9 and Khumbu crampons. Retailers should stop sale and remove any I.C.E. 9 or Khumbu crampons from display, contact Montrail for a return authorization, and then return all crampons to Montrail. There are no serial numbers on the products and the recall encompasses all crampons produced and distributed between September 2003 and Feb. 1, 2005. Montrail has notified and is working with the U.S. Consumer Product Safety Commission on this recall. Montrail has received some reports of breakage on the Khumbu and I.C.E. 9 crampons. No injuries have been reported. The breakage occurred in the vertical rails of the forefoot portion of the crampon just behind the point array. When the crampon breaks in this way, it will no longer remain attached to the boot or provide traction on snow and ice and could result in serious injury to the user. Montrail has also requested the assistance of its retailers in identifying the end consumers (name, address, phone, e-mail) of the crampons so that Montrail can reach them through direct recall notification by letter or email. Montrail has told SNEWS® it will be providing retailers with a recall notice to post in stores to alert consumers to the recall. Retailers should advise consumers to contact Montrail directly for further instructions and information on returning the crampons. Montrail will cover all costs of returning the crampons. Direct all Montrail crampon recall inquiries and shipments to: Montrail Inc. 2505 Airport Way S. Seattle, WA 98134 Retail return coordinator: Jeremy Ditto Consumer return coordinator: John Connor Ph. 1-800-826-1598 Email: custservice@montrail.com Quote Link to comment Share on other sites More sharing options...
soggyendo34 Posted February 26, 2005 Share Posted February 26, 2005 They should also recall all of their ICE 9 boots while they are at it. I went through two pairs before i gave up on them. Awsome idea behind the boot too bad the quailty did not match. Quote Link to comment Share on other sites More sharing options...
TrogdortheBurninator Posted March 2, 2005 Share Posted March 2, 2005 what was the problem with your boots? I love mine. Quote Link to comment Share on other sites More sharing options...
soggyendo34 Posted March 2, 2005 Share Posted March 2, 2005 The first time the rivet that holds the shoelace tab pulled out of the leather. The second time when i was tying them the same rivet on the new pair broke but this time the top of the rivet broke off. Quote Link to comment Share on other sites More sharing options...
jaee Posted May 11, 2005 Share Posted May 11, 2005 NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 -------------------------------------------------------------------------------- FOR IMMEDIATE RELEASE March 11, 2005 Release # 05-134 Firm’s Recall Hotline: (800) 826-1598 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 CPSC, Montrail Inc. Announce Recall of Crampons; Products Used for Ice Climbing and Mountaineering WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. Name of product: Crampons (used for ice climbing and mountaineering) Units: 969 pairs Manufacturer: Montrail Inc., of Seattle, Wash. Hazard: The vertical rails at the front of these crampons can break, which could result in falls and injuries to consumers. Incidents/Injuries: Montrail has received three reports of crampons breaking. No injuries were reported. Description: The recall includes models I354, I356, and K364 sold under brand names I.C.E. 9 and Khumbu. The recall includes products with UPC numbers beginning with 619120036 and ending with 204, 211, 46! 4, or 457. These model and UPC numbers are listed only on the packaging, but not on the products themselves. Sold at: Outdoor equipment retailers nationwide from September 2003 through Feb. 1, 2005 for between $135 and $185. Manufactured in: Korea Remedy: Consumers should stop using these crampons immediately and contact Montrail to find out how to return them and for further recall details. Consumer Contact: Contact Montrail toll-free at (800) 826-1598 between 8 a.m. and 5 p.m. PST Monday through Friday. Quote Link to comment Share on other sites More sharing options...
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