fyi: Montrail ICE 9 and Khumbu crampon recall

[Don_Serl]

Montrail issues recall for all I.C.E. 9 and Khumbu crampons

 

 

 

Posted on 02/18/2005

 

Montrail has initiated a voluntary safety recall of the I.C.E. 9 and Khumbu crampons. Retailers should stop sale and remove any I.C.E. 9 or Khumbu crampons from display, contact Montrail for a return authorization, and then return all crampons to Montrail.

 

There are no serial numbers on the products and the recall encompasses all crampons produced and distributed between September 2003 and Feb. 1, 2005. Montrail has notified and is working with the U.S. Consumer Product Safety Commission on this recall.

 

Montrail has received some reports of breakage on the Khumbu and I.C.E. 9 crampons. No injuries have been reported.

 

The breakage occurred in the vertical rails of the forefoot portion of the crampon just behind the point array. When the crampon breaks in this way, it will no longer remain attached to the boot or provide traction on snow and ice and could result in serious injury to the user.

 

Montrail has also requested the assistance of its retailers in identifying the end consumers (name, address, phone, e-mail) of the crampons so that Montrail can reach them through direct recall notification by letter or email. Montrail has told SNEWS® it will be providing retailers with a recall notice to post in stores to alert consumers to the recall.

 

Retailers should advise consumers to contact Montrail directly for further instructions and information on returning the crampons. Montrail will cover all costs of returning the crampons.

 

Direct all Montrail crampon recall inquiries and shipments to:

 

Montrail Inc.

2505 Airport Way S.

Seattle, WA 98134

 

Retail return coordinator: Jeremy Ditto

Consumer return coordinator: John Connor

Ph. 1-800-826-1598

Email: custservice@montrail.com

[soggyendo34]

They should also recall all of their ICE 9 boots while they are at it. I went through two pairs before i gave up on them. Awsome idea behind the boot too bad the quailty did not match.

[TrogdortheBurninator]

what was the problem with your boots? I love mine.

[soggyendo34]

The first time the rivet that holds the shoelace tab pulled out of the leather. The second time when i was tying them the same rivet on the new pair broke but this time the top of the rivet broke off.

[jaee]

NEWS from CPSC

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

 

--------------------------------------------------------------------------------

FOR IMMEDIATE RELEASE

March 11, 2005

Release # 05-134 Firm’s Recall Hotline: (800) 826-1598

CPSC Recall Hotline: (800) 638-2772

CPSC Media Contact: (301) 504-7908

 

 

 

CPSC, Montrail Inc. Announce Recall of Crampons; Products Used for Ice Climbing and Mountaineering

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed.

 

Name of product: Crampons (used for ice climbing and mountaineering)

 

Units: 969 pairs

 

Manufacturer: Montrail Inc., of Seattle, Wash.

 

Hazard: The vertical rails at the front of these crampons can break, which could result in falls and injuries to consumers.

 

Incidents/Injuries: Montrail has received three reports of crampons breaking. No injuries were reported.

 

Description: The recall includes models I354, I356, and K364 sold under brand names I.C.E. 9 and Khumbu. The recall includes products with UPC numbers beginning with 619120036 and ending with 204, 211, 46! 4, or 457. These model and UPC numbers are listed only on the packaging, but not on the products themselves.

 

Sold at: Outdoor equipment retailers nationwide from September 2003 through Feb. 1, 2005 for between $135 and $185.

 

Manufactured in: Korea

 

Remedy: Consumers should stop using these crampons immediately and contact Montrail to find out how to return them and for further recall details.

 

Consumer Contact: Contact Montrail toll-free at (800) 826-1598 between 8 a.m. and 5 p.m. PST Monday through Friday.