JosephH Posted March 28, 2006 Share Posted March 28, 2006 TRANGO RECALL NOTICE #1 MaxCam Batch Numbers: 0605, 0705 27 March 2006 After receiving a defective unit from a climber in the field, in-house inspection and testing has revealed that a small number of our # 1 MaxCams have head axle rivets that do not meet the minimum specified diameter, possibly resulting in failure of the cam assembly. This flaw affects only the red #1 MaxCam with Batch Numbers 0605 and 0705 that were sold in 2005 and 2006. All other cams are unaffected and you can continue to use them with confidence. Please discontinue the use of #1 MaxCams from Batch Numbers 0605 and 0705 from use immediately and return them according to the instructions below. We highly recommend that you use UPS or FedEx so that you have a tracking number. Via UPS/FedEx or other package service: TMI/Trango Freeport Center F-11 Clearfield, UT 84016 Via US Mail (USPS) TMI/Trango PO Box 160470 Clearfield, UT 84016 We will inspect and repair or replace your MaxCams within three business days and return them to you. Mark each cam with a return address, a phone number and an email where we can reach you if we have questions. We are truly sorry for any inconvenience. Please call us at 800/860-3653 or visit our website at www.trango.com if you have any further questions. Climb Safe, Malcolm Daly, Director mdaly@trango.com Quote Link to comment Share on other sites More sharing options...
Blake Posted March 28, 2006 Share Posted March 28, 2006 Anyone have a pic of the defectively riveted ones? I'm climbing on one now with a batch # 0605, but postage from NZ would be a big pain. Quote Link to comment Share on other sites More sharing options...
EWolfe Posted March 28, 2006 Share Posted March 28, 2006 shit! I lead a climb with that thing!!! Quote Link to comment Share on other sites More sharing options...
Blake Posted March 28, 2006 Share Posted March 28, 2006 I lead about 20! Quote Link to comment Share on other sites More sharing options...
JosephH Posted March 28, 2006 Author Share Posted March 28, 2006 Blake, How goes it down there? How about a TR? Shipping it NZ International Parcel w/ Track & Trace for a .25lb/.2kg parcel looks like NZ $9.07 Quote Link to comment Share on other sites More sharing options...
Blake Posted March 28, 2006 Share Posted March 28, 2006 Blake, How goes it down there? How about a TR? I've been putting some in the "Cali and everywhere else" forum practically every weekend Joseph. It goes quite well! Quote Link to comment Share on other sites More sharing options...
cdomsch Posted March 31, 2006 Share Posted March 31, 2006 ah...suck, that's one of my favorite cams Quote Link to comment Share on other sites More sharing options...
cdomsch Posted April 7, 2006 Share Posted April 7, 2006 Just got my cam back from the recall. Trango's got a class operation! May seem small, but the sent a wiregate carabiner back with a new cam, and only took about a week. I'm very happy with the speed of the response. Quote Link to comment Share on other sites More sharing options...
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