dstu Posted January 13, 2007 Posted January 13, 2007 Does anybody know where I can get parts for a DTS Tracker beacon? My on/off switch broke and BCA said that they don't have a service department. This along with no proof of purchase they won't replace it either. Derek Quote
snoboy Posted January 14, 2007 Posted January 14, 2007 Wow, that sounds like some great customer service. Quote
Eerie Posted January 14, 2007 Posted January 14, 2007 I recommend you take it to REI customer service and tell them it is broken and you want a new one. If you didn't buy it from REI find a friend that bought the same model and ask them to do it. An early model dts I bought had an issue with the search mode button. I could barely press it hard or long enough for search mode to engage. Took it to cust svc at REI and wahlah. I got full $$ back and was able to go downstairs and buy the new model. ***feel free to dis REI all you want. Won't bother me a bit.*** Quote
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