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Posted (edited)

I ordered a rope from Backcountry.com, and got it yesterday, which is great, but the wrong rope (it was supposed to be bi-pattern, but wasn't.) Anyway, I called them this morning to sort it out, and the guy on the phone said he could just exchange it.

 

I offered to keep it, if they would just knock some money off of the bill, as I got a cheaper rope than I paid for. I told him I didn't want to just have the rope destroyed after I returned it, and he said they would just repackage it and resell it anyway, even though I had opened it. He said he didn't have a price for the cheaper rope, so couldn't do that.

 

So, the moral of the story is that if you order a rope from Backcounty, it may have been sitting in someone's trunk under the leaky car battery for awhile before it got returned and sold to you. Caveat Emptor.

Edited by woodchips
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Posted (edited)

Whoa, sketchy..... So that explains why my rope snapped on its second whipper. Silly Backcountry.com! ;) "Be a Yokle, buy local."

 

Edited by dave repnik
Posted

Woodchips, considering all you did was take it out of it's package, it is still not used. I would buy it.

 

I trust backcountry enough to inspect all returned goods. I highly doubt the possibility of the situation you describe would actually occur.

Posted
Whoa, sketchy..... So that explains why my rope snapped on its second whipper. Silly Backcountry.com! ;) "Be a Yokle, buy local."

 

Yeah, I tried that, but I couln't find it locally. I'm sure it's fine, but I was just surprised they wouldn't just knock a few bucks off and call it good.

Posted
Woodchips, considering all you did was take it out of it's package, it is still not used. I would buy it.

 

I trust backcountry enough to inspect all returned goods. I highly doubt the possibility of the situation you describe would actually occur.

 

Probably true. I'm just being paranoid; in fact I think I'll go take my pills now.

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