Blake Posted March 15, 2007 Posted March 15, 2007 A few weeks ago I took the old Jansport pack I had bought for backpacking in 8th grade, and returned it. It had a totally destroyed zipper, and I had overdried/melted part of it after an August snowstorm with John Frieh and Craig Gyselinck. I mailed the pack to Jansport's address in Everett and Jansport soon sent me back a completely new Pack that is lighter and snazier than my old one! I'm not saying Jansport is the greatest tecnical pack designer out there, but you can't beat that warranty and service. Quote
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