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Showing results for tags 'suunto customer service'.
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What is the deal with Suunto customer service? I ordered a ” in-stock watch” paid for it and was told that it would ship immediately. 3 weeks later still no watch. At first, days later still didn't ship, called, emailed, messaged customer svs promised it would ship the following Monday. Nope, repeat, ditto will ship in two days, NOPE - LIES. Repeat everything and now two weeks later no answers. What kind of company is this? The worst is it's part of Wilson who is a great customer service company. ”In stock” and still hasn't shipped but their site still says it is and is still taking orders! Ridiculous! 3/4 days to get a order out was ok ten years ago. Over 21and counting in 2020 you just suck. Whoever is responsible and thinks that is acceptable at Suunto needs to find a new job! Pissed before I even get my watch. Great start.