The year of "we're working on it". Sometimes I feel like we're the victims of some cruel corporate experiment at Bachelor. Matt's letter hit the nail on the head on most issues facing us this year on the hill. For me its simple. Run the chairs and offer an accurate ski phone and website. Why wait till the end of the fiscal year to come to terms that 6 mechanics, 4 gerbals, 2 donkeys, 30 drunks, and 20 peruvians are failing to meet the bottom line( to provide the public with the kind of experience you promise). Pony up or I will be sledding fulltime next winter.