Backpacker's Supply Issue in Local Gear Shops Posted January 29, 2006 I am the one who thermofit your boots. It was the first one I had ever done. I have only worked there now for about three weeks. I had watched several done before and thought I had it down, but I was wrong. I apologize sincerely for my mistake. I was only trying to do my job, but I overstepped my bounds with what I knew. The employees at Backpackers Supply are very knowledgable and extremely helpful. That is why I have been shopping there for over ten years (even before they were located on S. Tacoma Way). It is a great store and that is why I applied and now work there. I am sorry I made this mistake and made Backpackers Supply look bad. I just wasn't fully knowledgable with the process of thermofitting boots. Again, my apologies to Shaun.