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      WELCOME TO THE CASCADECLIMBERS.COM FORUMS   02/03/18

      We have upgraded to new forum software as of late last year, and it makes everything here so much better!  It is now much easier to do pretty much anything, including write Trip Reports, sell gear, schedule climbing related events, and more. There is a new reputation system that allows for positive contributors to be recognized,  it is possible to tag content with identifiers, drag and drop in images, and it is much easier to embed multimedia content from Youtube, Vimeo, and more.  In all, the site is much more user friendly, bug free, and feature rich!   Whether you're a new user or a grizzled cascadeclimbers.com veteran, we think you'll love the new forums. Enjoy!
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mtnear

Thumbs up for Yakima

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Own a Yakima ski rack... Powderhound 6. Purchased late 2000. Put it on for a trip last week... had some trouble with it as the clasping mechanism (specifically the red piece that encases the locks) had cracked on one of the units. Turns out it was beginning to crack on the other unit as well. thumbs_down.gif

 

Fairly pissed, madgo_ron.gif I called up Yakima warranty... not expecting much. (I never registered the product, and long since discarded the receipt.) The rep took my information, informed me that no replacement parts existed for this model, but that she was sending me out a new one from stock immediately. Supposedely there was a "defective" batch produced in the past. (Personally I think it's poor design rolleyes.gif - but whatever, I'm getting replaced free of charge.) rockband.gif

 

I was impressed. They stood by their products, no questions asked. No hassle, no receipt. thumbs_up.gif

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