Alright, Max. You caught me there. Yes, the Y is far from perfect. All your points are valid, but that includes the one earlier about the value. Cheap/free membership = crappy carpet & less-than-ideal facilities. Furthermore, quitting does not a better climbing wall make. I would venture a guess that most volunteers do not quit early on because they're fed up with the Y. I would call it "lack of commitment".
The Y is a communal place, not a business. My philosophy: if I see something that needs improving, who better than me? If I don't have the time or resources to do more, than I can't complain if somebody else doesn't apply themselves either. My only criticism is of those who volunteer for the wrong reason.
I did not start volunteering for the free membership, but because I went to climb one night and the volunteer who was scheduled didn't show up. I didn't bitch about it. I started volunteering and vowed to always show up and keep the wall open. That's the best I can do to solve the situation that bothered me. Now I do it to introduce young and old people to the sport of climbing, to teach them safe practices, and give them a good impression of experienced climbers. This makes the Y an absolute success every day.
I don't know when you left, Max, but there are now new harnesses and locking biners, and new ropes go up every few months. That's pretty good for a low budget operation. As far as carpets and radiators, it makes sense to take care of that when the big construction finally happens.
I don't know when the new wall is going up. I've heard the promises, too. But as far as my sources go (wall administrator), the number one obstacle right now is the Up&Up tavern, so that's why I encourage anyone who wants to make the situation better to give them hell!